Privacy Policy

Data Controller: Elegantback, 6 Carrick Rd, Lisdrumskea, Shercock, Co. Cavan, A81 NW22, Ireland. Contact: ask@elegantback.world, +353851860607.

Data collection and processing

We collect name, email, and message details submitted through the contact form, together with technical information needed for secure website operation. Processing is based on consent, contract steps, legal obligation, and legitimate interest where relevant.

Processing purposes

Data is used to answer requests, provide order support, maintain customer records, improve service quality in aggregate form, and meet legal obligations.

User rights

You may request access, rectification, erasure, restriction, portability, and objection rights under GDPR. You may also withdraw consent where processing is consent-based without affecting prior lawful processing.

Data retention periods

Form submissions are retained for up to 24 months unless a longer period is required by law or active dispute handling. Cookie preference records are retained for up to 12 months.

Security measures

We use HTTPS transport encryption, controlled access, minimisation principles, and periodic internal checks to reduce unauthorised access risks.

Complaints and supervisory authority

If you have a concern, contact us first so we can address it promptly. You may also contact the Irish Data Protection Commission as supervisory authority.